Angelina is 90 years old and lives
alone. He has many relatives who
come to visit him every week. He
wants to live in his own house,
despite his physical weakness and
difficulty hearing. Because of his long-
term hearing loss, his language is
unclear.
Angelina is a new consumer. He
speaks Portuguese and English. You
go to Angeliina's house every day to
prepare food and clean the house,
but you have difficulty understanding
what she wants, and she often tells
you that she doesn't like the food you
prepare.
How can you address this
situation better?