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A catalog merchant wants to build a new distribution center that will improve inventory management, storage of products, shipping, and returns. the company develops a close relationship with ups, its main supplier of shipping services. ups helps the catalog merchant design its new distribution center so that it coordinates well with the shipping processes at ups. this arrangement reduces shipping costs and improves service to the catalog merchant's customers. this situation is an example of:

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SeoJoon15

The situation is an example of relationship specific adaptations. Relationship specific adaptations is defined as investment in adaptation process, procedures or product that is specific to needs in regards to an exchange partner or the capabilities of an exchange partner.

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