Answer:
Neutrality.
Explanation:
Neutrality is the tendency of not siding with any of the conflicting parties when there is a dispute. In neutrality the neutral party may have a side but they do not act on their beliefs. This is synonymous with being unbiased.
Debbie does not seem to care for others problems because she is exhibiting neutrality in her duties in the clearing house for student complaints. She does not take sides in the cases that comes, so she is perceived as not caring for others.
