What type of negative business message does this statement convey?

Because we failed to provide the installation guide, we will be sending a crew to install the antenna free of charge.

A.
apologizing for a mistake
B.
correcting an error
C.
denying a request
D.
explaining a service fault

Respuesta :

It’s B , hope this helps can u mark me brainliest

Answer:

B

Explanation:

They forgot to send the installation guide and they are fixing that issue by having someone else install their item for them which would be correcting an error.