The business environment consists of several factors that affect a business's ability to be successful and operate profitably. Creating the right business environment is the foundation for social benefits of all kinds. Businesses operate in a dynamic environment that consists of economic, technological, competitive, social, and global factors. Businesses normally can't control their environment or the changes that occur, but they need to monitor it carefully and do what they can to adapt to the changes. Read the descriptions of each company, then match it with the appropriate environmental force.

a. Environmental Forces:
b. Economic and Legal
c. Technological
d. Competitive
e. Social
f. Global

1. Jeffries Roofing: In its proposals, Jeffries Roofing describes the materials to be used and the price. When a customer signs a bid, it becomes an enforceable contract.
2. Borders Booksellers: As customers began downloading digital books and music from the Internet, Borders struggled for years and eventually declared bankruptcy.
3. BlackBerry: When the BlackBerry phone system quit working, 70 million customers were affected. Many of those customers turned to other cell phone providers that offered the reliable service business customers demand, often at a lower price.