1. Speaking privately with the person: I'll speak with everyone involved in the conflict in order to have their opinions on the issues. This is necessary in order to prevent the conflict from blowing up.
2. Be respectful: In order to resolve a conflict, it's necessary to respect others. Disrespecting them will not lead to the resolving of the conflict.
3. Have a listening ear: It's also vital to have a listening ear and hear the opinion of others and give them time to respond as well.
