Which of the following should you do when answering the telephone in a business environment? SELECT ALL THAT APPLY

State your full name.
Use a colloquial greeting.
Smile.
Mention the name of your company.

Respuesta :

State your full name
Use a colloquial greeting
and Mention the name of your company.

The reason you would not use smile is because no one can see you smile over the phone!

Hope this helps!

Answer:

State your full name

Mention the name of your company

Explanation:

You don't need to smile

Using colloquial lenguage is unnapropiate for work